Effective Date: June 05, 2026

AiVentech, located at HengTong HVAC Technology Co.,Ltd., operates our B2B wholesale & inquiry website available at your domain. This Privacy Policy explains how we collect, use, store, share and protect personal information submitted by business clients, purchasing managers, agents and website visitors, in compliance with GDPR (EEA/UK), CCPA/CPRA (California) and relevant global data protection laws.

1. Information We Collect

1.1 General Website Data

We automatically collect non-sensitive browsing data via cookies and site logs including IP address, device type, browser information and access time to optimize website operation; you may adjust cookie preferences via our cookie consent popup on site.

1.2 B2B Specific Business Data (For Wholesale, Sample & Agency Cooperation Only)

For quotation, sample delivery, order execution, agency contract management and after-sales service, we collect personal details from authorized corporate representatives, purchasing officers and exclusive agents:

1. Full name, job title, business email and business phone of enterprise purchasing contacts & authorized representatives;

2. Full name, contact info and registered office address of cooperating distributors & authorized agents for agency contract fulfillment;

3. Consignee full name, shipping address and contact number required for sample dispatch, logistics arrangement and freight confirmation.

All above information is gathered solely for legitimate business operation. We never sell, lease or trade your personal business contact information to irrelevant third parties without your explicit written consent. Data shall be archived for the ongoing cooperation term plus 7 years after cooperation termination to satisfy commercial accounting, tax and legal retention requirements.

1.3 Comments, Media Upload & Related Data

When visitors leave comments on our site, we collect the data shown in the comments form, plus the visitor’s IP address and browser User-Agent string to help detect spam comments.
A hashed string generated from your email address may be provided to Gravatar service to check if you use the service. The privacy policy of Gravatar is available at https://automattic.com/privacy/. After your comment is approved, your profile image will be publicly visible alongside your comment.
If you upload images to the website, you should avoid uploading images with embedded EXIF GPS location data, as site visitors may download and extract location information from the pictures.

2. How We Use Your Information

• Reply to product inquiries, prepare formal quotations and negotiate bulk orders;

• Arrange free sample shipment, track logistics and confirm delivery status;

• Execute signed agency agreements and conduct regular business follow-ups;

• Send industry new product updates and promotional offers only if you opt-in to receive marketing emails;

• Resolve after-sales complaints, quality issues and contractual disputes.

3. Information Sharing & Third Parties

We only share your personal data with trusted third-party service providers essential for business fulfillment: international logistics carriers, payment processors and official tax/legal institutions when required by law. All third-party processors sign data protection agreements to safeguard your personal data. We will not disclose your private information for unauthorized commercial purposes.

4. Cross-Border Data Transfer – SCC Compliance for EEA/UK/Switzerland Clients

Personal data sourced from European Economic Area (EEA), United Kingdom and Switzerland may be transferred to jurisdictions outside the EEA including China, where local data protection rules differ from GDPR standards.

In accordance with GDPR Article 44 to 49, we adopt the latest European Commission approved Standard Contractual Clauses (SCCs) as binding legal safeguards to ensure your personal data receives GDPR-equivalent protection during cross-border data transmission. We are ready to execute standalone formal SCC documents with EU business partners upon formal written request.

5. California Residents – CCPA & CPRA B2B Exemption Clause

Pursuant to California CCPA amended by CPRA and AB1355 regulation, personal information collected from individuals acting solely in their official corporate capacity as purchasing managers, enterprise employees or appointed business agents falls under statutory B2B exemption from full CCPA consumer compliance obligations.

Notwithstanding such exemption, California-based business contacts retain statutory rights to submit verified requests to access, amend or delete their stored personal data via our dedicated privacy mailbox [Fill your business email]. This B2B exemption does not cover personal data collected via website tracking cookies or non-business-related private personal information.

6. Your Legal Data Rights

If you are a resident of EEA, UK or California:

• Right to access a copy of your stored personal data;

• Right to request correction of inaccurate information;

• Right to request permanent deletion of your data when business cooperation ends;

• Right to withdraw previous marketing consent at any time.

All requests shall be submitted to [Fill your business email], and we will respond within statutory legal time limit.

7. Cookie Statement

If you leave a comment on our site, you may opt-in to save your name, email address and website address in Cookies. These cookies save your details for convenience so you do not need to fill in information repeatedly for future comments. Our website uses functional and analytical cookies to improve browsing experience. You can disable unnecessary cookies anytime via our on-site cookie settings tool.

8. Policy Revision

We reserve the right to update this Privacy Policy periodically; revised content will take effect once published on our privacy policy page.

9. Contact Us for Privacy Issues

Email: info@aiventech.com
Company Address: Building 1 industrial area ,Zengcheng district, Guangzhou, Guangdong,China